SET INK CRTG error - grrrrr!

ednaz · Posted: Mon May 30, 2005 4:11 pm Post subject: SET INK CRTG error - grrrrr!

So, I had another "heads appear to be clogged" problem. Clearly caused by leaving the printer on for about two hours without printing, or at least that's all I could figure that I'd done differently than normal. Ran the head cleaning cycles, and got the "rotating clogged heads" problem that I'd written about before, and that others have mentioned. The last two heads to show a problem were the cyan and yellow, which printed perfectly for the first three cleaning cycles. Then I got an error message, SET INK CRTG and the printer refused to move forward. The manual says to try reinstalling the cartridge, and if it doesn't fix it, replace the cartridges.

Tried that. Bummer, no fix. Just put two new cartridges in and everything's fine. I'm now out a half-cartridge each of yellow and cyan. This printer is really expensive, for no good reason IMHO.

Anyone else have this happen?

And yes, I'm going to whine at Epson Pro. I just hope they don't suggest shipping me another printer. Tired of that drill.

Greg_E · Might as well be an admin Joined: 10 Dec 2004 Posts: 837

Sounds like the chips failed, ask them for 2 new carts. And then offer to trade it for the new 4800, since you've had SO many problems. That might be worth the trouble of receiving a new printer.

chris · Posted: Tue May 31, 2005 5:02 am Post subject:

You may also want to try cleaning the chips with some rubbing alcohol - even an errant fingerprint can mess up the conductivity of the contacts (and some times it can take a while for the oxidation to occur)
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ednaz · Posted: Thu Jun 02, 2005 9:48 am Post subject: Thanks, Chris

I did clean the contacts on the cart using Eclipse lens cleaner, which is one heck of a solvent. Wonder if I should have cleaned the contacts inside the printer too?

chris · Posted: Thu Jun 02, 2005 10:58 am Post subject:

The solvent is likely to be too strong, I meant what I said and I said what I meant - alcohol is the best to use.
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Clod · Posted: Thu Jun 02, 2005 12:54 pm Post subject:

chris · Posted: Thu Jun 02, 2005 3:07 pm Post subject:

I had that book from my Elementary School Library - for 4 years. Fortunately the max fine was $5.

I can recite all of Finding Nemo and I'm working on the Incedibles.
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timparkin · Inkjet Newbie Joined: 04 Dec 2006 Posts: 2

ednaz · Posted: Tue Dec 05, 2006 4:45 pm Post subject: Re: SET INK CRTG error - grrrrr!

Tim - go ahead and call about this, but you should also try this:

http://www.inkjetart.com/forum/viewtopic.php?t=1484

It appears that there IS a problem with some batch of cartridges. It also appears that there are tricks that seem to fix the problem regardless of whether the carts are bad or not. I've had to do the quick-push reset twice, but basically the bad cartridges are going to expire normally and empty instead of being replaced.

[quote="timparkin"][quote="ednaz"]
Anyone else have this happen?
[/quote]

I'm sitting here with a light cyan gone on a printer I've only had for 2 months.. grrrrx2

I'll be phoning the epson rep tomorrow and asking for replacement cartridges... is this normal??

Tim Parkin[/quote]

timparkin · Inkjet Newbie Joined: 04 Dec 2006 Posts: 2